Privacy Policy

1. Information We Collect

BloomFwd ("we," "us," or "our"), a brand operated by BLOOMSYSTM LLC, collects information you provide directly, including your name, email address, phone number, business name, and any other information you voluntarily submit through our website forms, consultation requests, booking pages, or other communications.

We also automatically collect certain information about your device and website usage, including your IP address, browser type, pages visited, cookies, and analytics data.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries
• Schedule consultations
• Provide digital marketing, advertising, CRM implementation, AI automation, and related services
• Deliver customer support
• Send appointment reminders
• Share project updates
• Send service-related notifications
• Send marketing communications only when you have provided your consent
• Improve our website, services, and customer experience
• Comply with applicable legal obligations

3. Text Messaging (A2P SMS/MMS)

By voluntarily providing your phone number and expressly opting in through one of our website forms or other approved methods, you consent to receive automated and non-automated SMS/MMS messages from BloomFwd.

These messages may include:

• Appointment confirmations
• Appointment reminders
• Consultation scheduling
• Customer support
• Project updates
• Onboarding communications
• Service notifications
• Promotional and marketing messages (only when you have separately consented)

• Message frequency may vary.
• Message and data rates may apply.
• You may opt out of SMS messages at any time by replying STOP to any message.
• For assistance, reply HELP or contact us at:
  • Email: Beth@BloomFwd.com
  • Phone: +1 206-880-7223

Providing consent to receive SMS messages is voluntary and is not a condition of purchasing any products or services.

4. Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information with trusted service providers that help us operate our website, deliver our services, process communications, host our systems, or perform analytics. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

SMS consent is not shared with third parties or affiliates for marketing purposes, except with SMS providers and mobile carriers as necessary to deliver the messages you have requested.

We may share information with messaging providers and mobile carriers solely for the purpose of delivering SMS messages you have requested. No mobile information, text messaging originator opt-in data, or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information, including encrypted data transmission (HTTPS/SSL), secure storage, access controls, and limited employee access.

Although we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Measure website performance
• Analyze visitor behavior
• Improve marketing effectiveness

You may disable cookies through your browser settings; however, portions of the website may not function properly.

7. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Withdraw your consent for marketing communications
• Opt out of SMS communications by replying STOP
• Unsubscribe from marketing emails

To exercise these rights, contact us using the information below.

8. Children's Privacy

Our services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

• BloomFwd
• BloomFwd is operated by BLOOMSYSTM LLC.
• Email: Beth@BloomFwd.com
• Phone: +1 206-880-7223
• Location: Burien, WA, USA

A2P Messaging Policy

Application-to-Person (A2P) SMS Compliance

Consent

• BloomFwd obtains express written consent before sending SMS messages.
• By voluntarily submitting a website form and selecting the optional SMS consent checkbox, you agree to receive text messages from BloomFwd.
• Providing consent to receive SMS messages is not a condition of purchasing any products or services.

Message Types

We may send:

• Appointment confirmations
• Appointment reminders
• Consultation scheduling
• Customer support messages
• Project updates
• Onboarding notifications
• Service-related communications
• Promotional and marketing messages (only with separate express consent)

Message Frequency

• Message frequency varies based on your interactions with BloomFwd.
• Standard message and data rates may apply according to your mobile carrier's plan.

Opt-Out

• You may opt out of receiving SMS messages at any time by replying STOP.
• After opting out, you will receive one final confirmation message, after which no additional SMS messages will be sent unless you opt in again.

Help

For assistance, reply HELP to any SMS message or contact us:

• Email: Beth@BloomFwd.com
• Phone: +1 206-880-7223

Privacy

• SMS consent is not shared with third parties or affiliates for marketing purposes, except with SMS providers and mobile carriers as necessary to deliver the messages you have requested.
• No mobile information, text messaging originator opt-in data, or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes.
• Phone numbers collected for SMS communications are used solely to deliver the messages you have requested and for no other marketing purpose unless you have separately consented.

Supported Carriers

• SMS messages are supported on most major U.S. mobile carriers.
• Carrier availability, delivery times, and message reliability may vary.
• Mobile carriers are not responsible for delayed or undelivered messages.